SiteChat
A

Sites

No sites yet

Select a site

Choose a site from the list to view and manage its settings

Analytics

Monitor your chatbot performance and usage

Total Conversations
0 All time
Messages Today
0 Since midnight
Active Sites
0 Ready & indexed
Avg Messages / Chat
0 Per session
Satisfaction Rate
— Based on feedback
Total Handoffs
0 0% of conversations

Conversation Trends

0 conversations 0 messages +0% from last period

Popular Questions

Top Sources

No source data yet

Conversations by Site

No site data yet

Recent Conversations

View all
No conversations yet

Conversations

0 total
From To
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Select a conversation

Choose a conversation from the list to view its transcript

Handoff Queue

0 Pending
0 Active

No handoff requests

Handoff requests from visitors will appear here

No conversation selected

Pick a handoff from the queue to start chatting

Profile

Update your display name and password.

Account info

Change password

Leave blank to keep your current password.

Branding

Customize how the dashboard looks — app name, logo, and accent color.

Identity

System

Status of backend services powering your chatbots.

Service health

MongoDB Database Primary data storage
Checking
Vector Store (FAISS) Semantic search index
Checking
Ollama LLM (llama3.1:8b) AI response generation
Checking

Team

Manage your team members and their access.

Member Role Joined
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How can we help?

Documentation, guides, and answers to common questions.

Getting started

Step 1

Add a site

Click New site and choose to crawl a URL or upload documents (PDF, Word, text).

Step 2

Wait for indexing

SiteChat crawls and indexes your content automatically. A live indicator tracks progress.

Step 3

Preview & tune

Open the site → Appearance tab and use the live preview to test responses before going live.

Step 4

Embed on your site

Copy the one-line script from the Embed tab and paste it before </body>.

Frequently asked

How often is my site re-crawled?

By default, sites are not re-crawled automatically. Open a site → Crawl tab to enable a schedule (daily, weekly, or custom cron).

How do I route a chat to a human agent?

Enable handoffs in a site's settings. When the bot can't answer, visitors can request a human. You'll see the request under Handoffs and can assign it to an agent.

What file formats can I upload?

PDF, DOCX, DOC, TXT, MD, and CSV. Maximum 50 MB per file.

How do I add a team member?

Go to Team in the sidebar. Admins can add site owners and agents; site owners can add agents for their own sites.

Can I customize the chat widget?

Yes — open a site → Appearance to change the widget color, position, welcome message, and bot avatar.

Keyboard shortcuts

Go to Sites GthenS
Go to Conversations GthenC
Go to Handoffs GthenH
Open Settings ,